Information about the reopening of the campsite FAQ INFO
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Open

van 12/06 tot 20/09
2020

Health measures CORONAVIRUS INFORMATION

The information provided below should answer any remaining questions you may have:


Will the Sunêlia Le Fief campsite open this summer?

Yes, we are pleased to be able to welcome you as of 12 June through to 20 September.


What are the sanitary rules in place at the campsite?

As the site is an outdoor area, respecting social distancing rules will be easy. The Sunêlia Le Fief campsite is set in eight hectares of grounds.


Will I have to wear a mask during my stay?

For your safety and that of our staff, you will be required to wear a mask at reception, the spa, the mini-market and when moving around inside the bar and restaurant.

Wearing a mask will not be mandatory in outdoor areas at the campsite; it will be a matter of personal choice.


Will the pool areas be open?

The pool areas (both indoor and outdoor swimming pools) will be open and social distancing rules along with the protective measures that everyone is now familiar with will apply.

Limited access indoor pools. Swimming pool for kids limited to 20 persons, and the other swimming pool limited to 32 persons.


What about entertainment?

Activities on offer will be different and will take place outdoors, under social distancing rules and with a focus on well-being.
Our teams are currently brainstorming some ingenious and creative ideas to bring you some really original day-time and evening activities.


Will the Punta Cana restaurant be open?

Our waiting and kitchen staff will be wearing masks.

The Restaurant will be offering a takeaway service!


Will LE SPA by Le Fief be open?

Masks will be mandatory and hand sanitiser will be available at the entrance to the centre.

No increase in the price of services despite the additional costs resulting from the introduction of these measures.


Will all services be available?

Yes, all of the services offered at the campsite will be available to make your holiday easier and even more enjoyable.
Use our application and see our website for best practices to adopt ahead of your stay.


What has been planned in terms of my accommodation?

All our holiday accommodation units have their own terrace, toilet, and private bathroom.

A strict laundry management procedure will also be put in place: a plastic bag in which to place used bed linen/towels upon your departure will be included in your welcome kit (for rentals with bed linen/towels included).


Will the must-do activities near the campsite be available?

Our partner attractions have introduced suitable measures and arrangements so you can have a great time in total safety:


If I am unable to come on holiday (due to COVID), what cancellation rules apply?

Full refund for all stays cancelled due to the Covid-19 situation*.


* Conditions : Applicable to all 2020 stays cancelled due to the Coronavirus epidemic for one of the following reasons: COVID-19 illness, border closure, travel ban in France, mandatory self-isolation, professional obligations related to COVID-19 or any other case of force majeure resulting from COVID-19 and upon proof of the same.